Frequently Asked Questions
Have questions? We've got answers! If you can't find what you're looking for, feel free to contact us.
Orders & Shipping
How long does delivery take?
We typically deliver within 5-7 business days.
Do you offer free shipping?
Yes! We offer free shipping on all orders above a certain amount. Check our shipping policy for the latest details.
Can I track my order?
Absolutely! Once your order is shipped, you'll receive a tracking number via email to monitor your delivery.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it in its original condition for a full refund.
How do I initiate a return?
Simply contact our support team with your order number and reason for return. We'll guide you through the process.
Products
Are your furniture pieces easy to assemble?
Yes! Most of our furniture comes with easy-to-follow assembly instructions. Some items are delivered fully assembled.
Do you offer customization options?
We offer limited customization on select products. Please contact us for more details.
Payments
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment methods available at checkout.
Is my payment information secure?
Yes, all transactions are encrypted and processed through secure payment gateways. Your information is always safe with us.