Shipping policy

Thank you for shopping at Trendcart. We are dedicated to delivering your order accurately, safely, and on time.

Please review our shipping policy below to understand how we handle domestic shipments within the United States.

1. Shipping Cost

Free Shipping: We are proud to offer 100% Free Standard Shipping on all orders across the United States. There are no hidden fees or minimum purchase requirements.

2. Transit, Handling & Order Cut-Off Time

Handling Time: 1 - 2 business days (Monday to Friday)
Transit Time: 5 - 7 business days (Monday to Friday)
Order Cut-off Time: 5:00 PM (EST) (Eastern Standard Time)

Total Estimated Delivery Time: 6 - 9 business days (including handling time).

3. Delivery Address & P.O. Boxes

We ship to all valid residential and commercial addresses within the USA.
Please ensure your shipping address is complete and correct at checkout. We cannot change the delivery address once the package is in transit.

4. Order Tracking

Once your order has been shipped, you will receive a Shipping Confirmation email containing your tracking number. You can track your package directly through our carrier's website (e.g., USPS, FedEx, UPS). Tracking information usually updates within 24 to 48 hours.

5. Damaged or Lost Packages

If you receive a damaged item or if your package is lost in transit, please contact us immediately at trendcart640@gmail.com. We will work with the carrier to resolve the issue and arrange a replacement or refund as quickly as possible.

6. Contact Information

If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team:

Company name: Trendcart

Phone number: +13273245660

Email: trendcart640@gmail.com

Physical address: Kigali Pl, Washington DC 20521, United States